About Altinex Superstore

Why Choose AltinexSuperstore.com?

We are dedicated to providing you with the best customer service and the best Altinex product selection on the Internet at the lowest prices. Altinex Superstore is a subdivision of AVsuperstore, an A/V eCommerce site with over 6 years of experience with Altinex products, among other brands. Altinex Superstore utilizes all the Altinex expertise that AVsuperstore has had access to over the years, plus Altinex specialists dedicated just to Altinex Superstore.

Order Information

Payment Options

Credit Cards: We accept all major credit cards including:
American Express, Discover, MasterCard and Visa.

Purchase Orders: Purchase orders are accepted from government and education organizations. Please fax your official purchase order to 208-344-9087.

Personal Checks, Money Orders, and Cashier's Checks:
Please print out your shopping cart or custom quote we sent you and include it with your payment to:

AltinexSuperstore.com
Attn: Orders
10 North Liberty
Boise, Idaho
83704

Tracking Your Order

Orders are sent via FedEx ground unless otherwise specified during your checkout. Once your Altinex product(s) ship a tracking number will be sent to your specified email address.

International Customers

We will ship products internationally, subject to prepayment terms and minimum order amount. All fees including duties, imports and taxes imposed by the government must be paid by the customer.

Questions About an Order

If you have any questions about an order you have placed with us, click here for the customer service form.

Customer Service

Creating an account with Altinex Superstore

Click here to create your account. Having an account with us allows you to view your past order history and checkout faster the next time you shop with us.

Obtaining a Statement

You can obtain a duplicate of your email verification by contacting a Customer Service Representative by phone at 1-877-343-4770 or by email via our Customer Service page.

Returns

15-25% restocking fee for returned Altinex products, subject to RMA approval. Custom table top boxes and cables are non-returnable. Click here for the RMA request form.

Other Questions

If you have any questions you want to ask before placing an order, or need more information about the Altinex product line, click here to contact us.